Federal Express employees played Santa Claus, continuing to deliver on Christmas Day. A combination of bad weather in the Memphis area and a late surge of online orders spawned delivery delays.
No news was good news for UPS. Unseasonably warm weather in the densely populated northeast helped the package delivery giant make its holiday benchmarks, despite significantly increased demand. According to Zacks, "United Parcel preponed its order taking date by a day to Dec 21. The new policy also helped the express carrier to achieve on-time delivery rate between 97% and 98% this festive week. However, the company failed to match up to its regular delivery rate of 98% to 99%.
MasterCard reported, "U.S. e-commerce sales rose roughly 20% year over year between Black Friday and Christmas Eve. That compares with 7.9% for all U.S. retail sales, excluding automobiles." Of this increase, the New York Times reports that just over half was spent with Amazon, which "steamrolled through 2015, capturing an ever-growing share of United States retail sales. Of every additional $1 Americans spent for items online this year, Amazon captured 51 cents, according to a recent estimate by analysts at Macquarie Research."
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